LAS VEGAS (KTNV) — In a world of social distancing, a local business is turning to technology to help protect its employees and customers. 13 Action News Anchor Tricia Kean looks at how a paint company is sealing the deal with a new virtual tool.
Abbey Peterson is getting her home painted but she never met with a single contractor to get an estimate for this job. Instead she just logged onto her computer.
GENERATE QUOTE INSTANTLY
"It's just a few clicks. It's as easy as 1, 2, 3," says Abbey.
Abbey hired Blue Ape Painting.
STREAMLINED FOR CUSTOMER
"I was able to go online and I was able to generate a quote instantly," says Abbey.
"We just thought we can handle all this. We can get the information through technology and make it very streamlined for the customer," says Blue Ape Product Manager, Richard Ethington.
SQUARE FOOTAGE IS KEY
He says there's no need to meet with someone in person. He says the key to providing an accurate estimate is knowing the size of the house.
"We understand more about the footprint of the house with square footage and then we ask if it's a one story, two story or three story," says Richard.
HELP WITH HOA
Then you pick the quality of the paint: good, better or best. You can also choose to have Blue Ape deal with your HOA.
"We will actually help you research if there's a color scheme that's particular to your HOA. We'll hold your hand through that process and make sure it's as seamless an experience as possible," says Richard.
DEFINITELY RECOMMEND
Abbey says it's been a smooth process and as a realtor, she plans to tell everyone.
"I will definitely recommend them to my clients... This is the second day and they should be done by this evening. So I'm very impressed by the quality of work," says Abbey.
Blue Ape painters wear masks and follow all COVID-19 safety guidelines in order to keep everyone safe.
The company says business has actually increased since offering free estimates online and Blue Ape plans to continue the virtual service even after the pandemic.
