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Nevada DMV, other state offices closed Friday due to ongoing internet outage

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LAS VEGAS (KTNV) — Several Nevada state agencies' offices are closed on Friday due to a "significant internet outage."

That includes all offices of the Nevada Department of Motor Vehicles, which advised the public of its closure on Friday morning, just after 7:30 a.m.

The issue started on Thursday night, with the Nevada Department of Administration advising that state websites were not functioning.

According to Gov. Steve Sisolak's office, the Department of Administration determined the outage was caused by a physical failure with a fiber connection. Repairs are in progress, the governor said.

"We are working with our vendors and providers to get service restored ASAP," the agency said Thursday.

Gov. Sisolak said there is not yet an estimated time when the issue will be repaired.

The governor also noted that restoration work was initially delayed on Thursday night due to safety concerns because of proximity to an active rail line.

The Department of Administration is expected to provide updates on its social media pages.

According to a release, the Nevada Department of Motor Vehicles offices in Las Vegas and Reno will be closed Saturday, October 15. Repairs on the cable are continuing this evening. However, DMV offices will remain closed Saturday even if repairs are completed.

Customers who had an appointment for general DMV services such as a driver’s license or vehicle registration may come into the DMV offices on a walk-in basis from 8 a.m. to 2 p.m. this coming week. Customers should bring proof of their appointments such as a text message or an email printout.

The walk-in services are limited to customers at the Carson City, Henderson, Las Vegas, and Reno locations who had an appointment for Friday, October 14. The DMV will also continue to offer walk-in services for new residents who need a Nevada ID to be able to vote in the upcoming general election.