The general manager at Grayton Road Tavern received a strange phone call from her manager on duty just before 9 p.m. local time Monday.
Jennifer Natale said she was called when her employees found out a woman had crawled up through a ceiling tile in the women's bathroom and hadn't come out.
"It was honestly just one of those phone calls you don't really ever think you're going to get," Natale said. "I asked her to put me on FaceTime, she did that and it was true. There was a person who crawled up into the ceiling."
The bar staff called police, and the woman was found in the ceiling over the kitchen.
In surveillance video shown in the media player above, the woman is seen walking into the bathroom, and sometime later a ceiling tile falls in the hallway.
"It was a really hot day. I can't even imagine how hot it was for that two-hour period," Natale said.
Monday was a record-breaking day reaching 93 degrees in the Cleveland area.
Police told Natale the woman had pulled similar stunts in the past.
The bar is known for its Queen of Hearts game, which left one lucky winner with $5.5 million in March. This may have been the motive behind the woman's desire to hide in the ceiling on such a hot day, but Natale said the money isn't even kept in the restaurant.
