Some elderly tenants are fighting back after being slapped with a surprise fee from their apartment complex near Tenaya and Lake Mead.
They say this fee has to do with the internet.
"I'm not interested in the internet, I don't think I would be if I was 35," said Gloria Mason, "it's just not for me."
The 80-year-old lives in the St. Lucia Apartments with her roommate, an 83-year-old veteran named Gilbert Biddle.
But Gloria’s reluctance to sign onto the World Wide Web is going to cost her. Tonight at 11, we try to help Gloria and her 83-year-old roommate. Tune into @KTNV pic.twitter.com/IF1JPbhHs5
— MAHSA SAEIDI, ESQ. (@MahsaWho) October 12, 2018
Gilbert and Gloria told 13 Action News about a series of fees from their complex.
However, they are especially upset about the new fee for not paying rent online.
A notice from the complex states in part, "Effective October 1st...all rent payments made ... via check...will be assessed a $25 processing fee."
Instead, the complex wants tenants to pay rent online. They say this is in an effort to go green.
At 80, Gloria has very little interest in — or patience for the internet’s @KTNV pic.twitter.com/GrbaFaMQa1
— MAHSA SAEIDI, ESQ. (@MahsaWho) October 12, 2018
The problem is Gloria and Gilbert do not have a computer or a smartphone.
"The internet, in itself...the only thing I hear is ...stolen identities, and this and that," Mason said.
And she has no plans to go online.
13 Action News stopped by the leasing office and spoke with a worker. Right now, we are waiting to see if the complex would consider waiving the fee for tenants of a certain age.
Gloria and Gilbert say they love living at the complex but they just can't afford all of the new fees on a fixed income.
"We just don't have that kind of money," Mason said.
13 Action News will follow-up with management on Friday.
