UPDATE: Mark Guy, the owner of M & M Auto Body, apologized for his reaction and insists he never lent out the woman's car.
"I don't have loaner cars back there to give that are my own, let alone customers cars. That's not something we practice in," he said.
Guy says he runs a legitimate business.
ORIGINAL STORY
LAS VEGAS (KTNV) -- You hope your car is in good hands when you bring your car to the shop.
But Brittany Newman told 13 Action News M&M Auto Body just handed her keys to another customer.
Newman only found out when the other customer, a complete stranger, contacted her on Facebook, saying she had Newman’s car.
13 Action News went to the garage, but they were in no mood to talk.
“Get the (expletive) out of here," said a man who identified himself as the owner after we asked him if he lent the car to another customer. "I'll tell this one more time. Either leave or I will manually make you leave, get out of my office."
Newman said last week she brought in her Volkswagen to get body damage fixed. She later found out M&M lent her car to another customer.
"They lent it out to some random person I've never met before," Newman said.
Newman got the shock of her life when the complete stranger sent her this Facebook message: "M and M just tried to give me your car."
"She found all my belongings in the car and pictures of my child and her father. I thought I was never going to see the car again and that all my stuff inside was stolen," Newman said.
Newman showed 13 Action News a video in which she confronts M&M Auto Body.
"I let her use it overnight," said a man at the shop. He casually admitted at least twice on camera he lent out her car. "I let someone borrow it."
The same guy who told Newman he lent her car told 13 Action News something completely different.
When we told him we had seen the video the customer’s confrontation with him, he responded “Her car never left the parking lot. It stood right there in the parking lot."
Newman wants M&M shut down.
"I want nobody to go to them. I want them to lose their license. And I want to sue them," Newman said.
Newman got her car back, directly from the woman.
M&M said Newman and the other woman know each other and were trying get money.
Newman insisted she never met that woman before this incident.
