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New head of Nevada's unemployment addresses concerns

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LAS VEGAS (KTNV) — 13 Action News has been flooded with complaints from our viewers about problems receiving your unemployment benefits.

The state admits they are trying to problem solve on a system that's outdated, broken and was never meant for this kind of volume.

They went from 10,000 claims a month in a good economy to 10,000 a day during this pandemic

13 Action News anchor Tricia Kean asked the new head of DETR point-blank when we can see some results.

View the full two-part interview above in the video player.