LAS VEGAS (KTNV) — A southwest Las Vegas mother said persistent school bus delays are causing her daughter to miss class and wait outside in triple-digit heat — and she says the problem is getting worse this school year.
WATCH | Southwest Las Vegas reporter Shakeria Hawkins heard from the parent about the issues:
Syanna Hobson's 11-year-old daughter attends Thurman White Academy of the Performing Arts, a middle school in Henderson. She boards her Clark County School District bus at Sierra Vista High School.
"Since school has started, August 10, the bus has been late 11 times already," Hobson said.
Hobson said the delays have escalated significantly since the school year began.
"It started off being late every other morning, and now it's getting to the point where it's two hours late," Hobson said.
The delays are creating more than an inconvenience. Because her daughter attends a magnet program, tardiness carries academic consequences.
"It's a magnet program. They are very strict. They can't miss assignments. Being late is a mark on them," Hobson said. "My daughter has anxiety because she doesn't want to lose her spot at that school."
Last week, Hobson said the bus was about two hours late, causing her daughter to miss the first two periods of class. Then, on Thursday, she said they waited about an hour and a half in the triple-digit heat.
"My daughter had a heat rash a couple weeks ago from waiting out there," Hobson said.
The delays are also affecting Hobson at work.
"I had to go to work that day, so it's not only affecting my daughter at school, but it's also affecting me at work," Hobson said. "If the bus doesn't come on time, then I'm late for work."
Hobson said she has contacted CCSD Transportation, but the problem continues. Her ask is straightforward.
"I just want them to be able to get the kids to school on time and get them home on time," Hobson said.
If your child's bus is consistently late, keep a record of the dates and how long you are waiting, and report the delays to CCSD Transportation.
We reached out to CCSD about the continued issues and received the following:
Route A0234 experienced some delays in the first week of school as CCSD adjusted to a new Transportation software system and new traffic patterns. Since then, the morning routes have been largely on time. Route A0234 did experience one other delay on Thursday, August 27, 2026, due to a mechanical issue. A transportation investigator responded to the scene, and a replacement bus was assigned to complete the route. Staff remained with the students until the replacement bus arrived; however, the bus switch and other traffic issues caused a delay.
- What is causing these significant bus delays?
CCSD Transportation has addressed concerns reported in the first week of the school year that were related to routing and scheduling challenges. We would urge you to exercise caution when assuming that an isolated report indicates a larger issue.
- How widespread are the delays across the district?
As CCSD operates the largest district-owned and operated bus fleet in the country, brief delays are normal and should be expected due to road construction, traffic congestion, unforeseen maintenance needs, and unique circumstances that arise throughout the school year.Transportation Department staff work diligently throughout the year to address any isolated matters that may impact pick-up and drop-off times. Since CCSD runs more than 1,600 bus routes every day, some delays are to be expected due to traffic jams, mechanical problems, and employee absences.
- What is CCSD doing to improve reliability and prevent these long delays?
Families can contact the CCSD Transportation Department. CCSD Transportation will continue to respond to individual concerns. Families can contact the Transportation Department by calling (702) 799-8100 weekdays between 7 a.m. and 4 p.m. or emailing transportation@nv.ccsd.net.
- What should parents do when a bus is significantly delayed, especially during extreme heat?
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