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An air traffic controller remembers September 11

In the 20 years since that Tuesday morning, Joe Cooper says it seems like his memories have frozen in time.
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Joseph Cooper’s voice has become immortalized.

It's part of the timeline in American history from September 11, 2001.

At the time of the 9/11 attacks, Cooper’s role as a traffic management coordinator at the Boston Air Traffic Control Center mostly dealt with weather, traffic delays and volume problems.

But that peaceful morning suddenly turned into pandemonium.