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There is Help: Call our 13 Connects mental health phone bank

Phone lines open Friday, March 10 from 3-7 p.m.
13 Connects Mental Health Phone Bank
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When times are tough, it's important to have someone to talk to — and 13 Connects is listening.

It can be hard to know where to turn when you feel overwhelmed, hopeless, or alone. We know how that feels, and we're here to help.

On Friday, March 10, five local mental health professionals will be available to take your calls and connect you with resources to get the help you need. From 3 p.m. to 7 p.m., our phone lines will be open to connect you with a volunteer who can connect you with help for your mental health needs.

Call our Contact 13 hotline at 702-368-2255 on Friday, March 10 from 3 p.m. to 7 p.m. to be connected with a qualified mental health professional. [Disclaimer: Any mental health care advice is provided independently of KTNV-TV.]

MEET THE EXPERTS:

13 Connects is partnering with qualified mental health professionals to offer KTNV viewers the chance to get help in real time. Meet the local experts here to take your calls:

About SafeNest:

SafeNest logo

"Your decision to reach out for help is the first step towards independence. Your call to the SafeNest 24/7 Hotline is completely free and it’s up to you how much personal information you provide. Our trained advocates will provide:

  • A safe, judgment-free place to talk.
  • Assistance determining whether you or someone you know is being abused verbally, sexually, physically, financially or digitally.
  • Get help creating a safety plan so you will be safe and prepared if or when you decide to do so.
  • Information about our shelter services, including starting intake procedures if needed.
  • Guidance about legal options available to you or your loved ones.
  • Access to the resources and services available from SafeNest.

For more information, visit safenest.org. For immediate help and support, call or text the 24/7 domestic violence hotline at 702-646-4981."

From SafeNest, Jodi Pudwill, crisis advocate manager, is the qualified professional answering your calls.

About Crisis Support Services of Nevada:

"Staff and volunteers are available 24/7/365 helping those struggling through trauma and crisis.  If you or someone you know is struggling and needs help, conctact Crisis Support Services of Nevada by calling 800-273-8255 or texting CARE to 839863."

About Hope Means Nevada:

Hope Means Nevada logo

"At Hope Means Nevada, it's our mission to eliminate teen suicide in Nevada by reaching and teaching our youth to practice mental wellness. We provide resources that are relevant to Nevada teens to help enable their mental health journey towards healing. Whether you're looking for where to begin, searching for resources, or seeking ways to help yourself or a loved one, you have found your home for information, empathy, and advocacy."

From Hope Means Nevada, Dr. Sheldon Jacobs, PsyD, LMFT, is the qualified mental health professional answering your calls.

Dr. Jacobs is a licensed marriage and family therapist providing individual, couples, and family therapy to individuals from various walks of life for the past 15 years. He has also worked as a clinician within the juvenile justice and child welfare systems for Clark County, a combined 11 years. Additionally, he is a team clinician for the Las Vegas Raiders, where he provides counseling to players, coaches and staff as well as conducts NFL-mandated trainings for the team. He was appointed by Gov. Steve Sisolak in July 2019 to serve on the State of Nevada Board of Examiners for MFTs and CPCs, and he is the vice president on the NAMI-Southern Nevada Board of Directors. Dr. Jacobs chairs a committee he created, comprised of mental health professionals, that addresses the shortage of minority mental health providers in Southern Nevada.

GET HELP NOW

If you find yourself searching for help but unsure where to turn, there are many organizations at the ready to offer support. Many of these options are available 24 hours a day, seven days a week.

This website is not intended for use as an emergency service. If you or someone you know is in a life-threatening situation, please call 911 immediately.

Here's where to reach out:

Mental health resources

  • 988 Suicide and Crisis Lifeline: Visit 988lifeline.org or call/text/chat with a crisis counselor by dialing 988 (free, confidential emotional support 24/7)
  • Nevada Crisis Line: 775-784-8090 (available 24/7)
  • Crisis Support Services of Nevada (formerly Crisis Call Center): Call or text 988 (services are free, confidential, and available 24/7)
  • NAMI National Information Helpline: 800-950-NAMI (6264) [information and referral service available Monday through Friday, 10 a.m. to 6 p.m. EST (7 a.m. to 3 p.m. PST)]
  • Veterans Crisis Line: Call 1-800-273-8255 and press 1 to be connected; or dial 988 and press 1. You can also text 838255.

Youth crisis and suicide prevention

Alcohol addiction

Substance abuse

  • National Institute on Drug Abuse Hotline: 800-662-4357
  • Cocaine Anonymous: 800-347-8998
  • National Help Line for Substance Abuse: 800-262-2463

13 Connects is sponsored by Subaru of Las Vegas, Landmark Recovery, and America First Credit Union.